Create Call first name error in GHL
# support
s
Trying to input a variable in first sentence to say the users name. When inputting this correct assistant override to create the call ("name": "{{contact.first_name}}"), it errors out and hangs up, its only properly worked one time and I havent changed anything. Anyone else face this?
v
@SauceBoss I'm sorry to hear you're experiencing issues with dynamic variables in your calls. It sounds like you're using the correct format for assistant overrides. However, if the call is hanging up, it could be due to a few reasons: 1. The variable
{{contact.first_name}}
might not be properly set or passed to the API or SDK. Ensure that the variable is correctly defined and holds a value before the call starts. 2. There could be an issue with the syntax or the way the overrides are being applied in your code. Double-check that the syntax matches the API or SDK documentation. 3. There might be a temporary glitch or a bug that's causing the inconsistency. To assist you further, I would need to know more about how you're setting up the call and passing the variable. Could you provide more details or the exact steps you're following? This will help me understand the problem better and provide you with a more accurate solution.
You can continue this conversation by mentioning me in the message.
s
@SauceBoss can you share the call id please??