Assistant doesn't know the current time and date.
# supportv
Vapi
01/04/2025, 3:00 PMmessage has been deleted
Vapi
01/04/2025, 3:01 PM@benox
It sounds like you've done a great job setting up the 'getTimeAndDate' tool and connecting it to your VAPI assistant. If the assistant is not providing the correct time and date information, there might be an issue with how the assistant is accessing or interpreting the webhook response.
Here are a few steps you can take to resolve this issue:
1. **Check the Integration**: Ensure that the assistant is correctly integrated with the 'getTimeAndDate' tool. The assistant should be able to call the tool and receive the response properly.
2. **Update the Assistant's Knowledge**: If the assistant's responses are hardcoded or based on static data, you'll need to update its knowledge base or scripts to dynamically fetch the current time and date from the 'getTimeAndDate' tool.
3. **Test the Webhook**: Make sure that the webhook is being triggered correctly and that the assistant is receiving the response. You can test this by manually triggering the webhook and observing the assistant's behavior.
4. **Review the Assistant's Logic**: If the webhook and the 'getTimeAndDate' tool are working correctly, review the logic within the assistant that handles the response. The assistant should parse the response and provide the time and date in its answers.
5. **Alternative Method**: As an alternative, you can program the assistant to directly fetch the current time and date from a reliable API or by using server-side code if the webhook method is not working as intended.
If you need further assistance with the technical details or if you want me to call the 'getTimeAndDate' tool for you, please provide me with the necessary parameters to make the call. Otherwise, if you have access to the assistant's code or settings, you might want to review and adjust them according to the steps mentioned above.
Vapi
01/04/2025, 3:01 PMYou can continue this conversation by mentioning me in the message.
b
benox
01/04/2025, 3:11 PM@Vapi Yeah I checked and tested everything before. I don't believe that that's the problem. What parameters do you need?
v
Vapi
01/04/2025, 3:11 PM@benox
To assist you further, I would need the following parameters for the 'getTimeAndDate' tool:
1. **Endpoint URL**: The URL to which the webhook is sending the request.
2. **Request Method**: The HTTP method used by the webhook (e.g., GET, POST).
3. **Headers**: Any required headers, such as content type or authentication tokens.
4. **Payload or Query Parameters**: If the request method is POST, any payload that needs to be sent; if it's GET, any query parameters.
5. **Expected Response Format**: The format in which the time and date are returned (e.g., JSON, XML).
With this information, I can guide you on how to correctly integrate the 'getTimeAndDate' tool with your VAPI assistant or troubleshoot the issue further. If you're not sure about these details or how to obtain them, you may need to consult the documentation for the 'getTimeAndDate' tool or ask support for more info on this.
b
benox
01/04/2025, 3:15 PM@User
Endpoint URL: https://hook.eu2.make.com/9cwlh8uiz75m6ty7pga8shivpntkryxg (if that's what you mean - there isn't anything else)
Requested Method: There isn't a HTTP method because the webhook (in MAKE) is directly connected to VAPI's tool
Headers: No headers
Payload or Query Parameters: None
Expected Response Format: JSON
benox
01/04/2025, 3:51 PM@Vapi Ask for help
v
Vapi
01/04/2025, 3:51 PM@benox
Please ask support for more info on this.
b
benox
01/04/2025, 3:51 PM@Vapi HOW?
v
Vapi
01/04/2025, 3:51 PM@benox
I apologize for any confusion. To get help with integrating the 'getTimeAndDate' tool with your VAPI assistant, you should reach out to the support team of the platform you're using for your VAPI assistant. Here's how you can do it:
1. **Documentation**: Check the official documentation of the VAPI platform and MAKE for any guides on integrating webhooks with voice assistants.
2. **Support Channels**: Use the support channels provided by the VAPI platform, such as email support, live chat, or a dedicated support portal.
3. **Community Forums**: Look for community forums or user groups related to VAPI or MAKE where you can ask for help from other developers.
4. **Contact MAKE Support**: Since your webhook is set up in MAKE, you can also contact MAKE support directly for assistance with the webhook configuration.
When reaching out, provide them with the details you've given here, and they should be able to guide you through the process of ensuring that your VAPI assistant can access the current time and date from the 'getTimeAndDate' tool.
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