Blocks-Argh
# support
a
I had a block workflow for a customer that has been working beautifully for over a week. I look today and the whole block workflow has disappeared. WhileI loved the control blocks gave me I can't have this happening on a clients account. Not using them again until they are out of beta.
v
@AI Mad Marketeer I'm really sorry to hear that you've encountered this issue with the block workflow disappearing. I understand how important reliability is, especially when managing client accounts. Rest assured, we take such matters seriously and will do our best to prevent such occurrences in the future. To assist you further, could you please provide me with any error messages you received or additional details about the situation? This information will help us investigate the issue and ensure it doesn't happen again. Meanwhile, if there's anything else you need help with or any other concerns you have, please let me know.
You can continue this conversation by mentioning me in the message.
Got it. Tagging @User for additional help.
c
That super sucks. I would assume you don't know the ID?
a
Nope. Didn't foresee a need to write it down. I can tell you it was attached to assistant #b52499db-e6f7-4380-8cb3-ba16a23dea20
c
All those are important for sure. I would check your account just to doublecheck. https://docs.vapi.ai/api-reference/blocks/list
s
@AI Mad Marketeer Blocks are not ready for production use case it's better to use assistants instead.