How to save the phone number of the caller?
# support
a
I'd like my assistant to be able to save the phone number of the caller after the converstion in an excel table. Anyone know how to do this? I have a make automation that receives the data from the call, but only the phone number is missing in the entire webhook response.
v
@Abdi Certainly! To save the phone number of the caller in an Excel table using your existing Make (formerly Integromat) automation, you'll need to ensure that the phone number is included in the webhook response from VAPI. Here's how you can make sure the phone number is captured: 1. **At Time of Purchase**: If you are buying a new number through VAPI, you can set the server URL to point to your webhook during the purchase process. This will ensure that call data, including the phone number, is sent to your webhook. 2. **At Import**: If you are importing a number from Twilio or Vonage, you can set the server URL to your webhook URL during the import process. 3. **Via Update**: If you already have a number in your VAPI account, you can update the server URL to point to your webhook. This way, when a call is received, the webhook payload will include the phone number. Once the server URL is set up correctly, you should receive the phone number in the webhook response. You can then use Make to parse the webhook data and add the phone number to your Excel table. If you need assistance with setting the server URL for your phone number or ensuring that the phone number is included in the webhook response, please let me know, and I can guide you through the process.
You can continue this conversation by mentioning me in the message.
s
@Abdi can you share the call id?
Because of no response closing this ticket!!
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