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Dates in Vaí+Make+Google Calendar Scenario
# support
g
Can anyone help with Dates/Timezones in Vapi? I have a "working" scenario where vapi sends an appointment date to Make, Make sends it to Google Calendar if the timeslot is free. The automation works great but the date that Vapi sends to Make is always wrong. Ive tested numerous methods (like including the date fixed variable in the prompt, creating a tool and calling it, etc) and altough the methods retrieve the correct date, when Vapi sends it to make, its always wrong. Ive spent the whole day watching YT videos and reading forums about this and nothing is working. My automation and prompt are in spanish (CST timezone). I know its Vapi and not make or google because when I check the output logs from Vapi (before it sends it to Make) the date is already wrong. Any experience with this? Thanks.
v
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@gotoxy I'm here to help you with your date and timezone issues in VAPI! It sounds like you're experiencing a common challenge when dealing with timezones and date formatting across different systems. Firstly, ensure that when you're sending the date from VAPI to Make (formerly Integromat), you're using the correct timezone format that Make expects. If your automation and prompt are in Spanish (CST timezone), you'll want to make sure that the date is being sent in the CST timezone or converted to UTC with the correct offset. Here are a few steps you can take to troubleshoot and resolve the issue: 1. Check the Date Format: Ensure that the date format you're sending from VAPI is compatible with what Make expects. The format typically should be in ISO 8601 format, for example, 
YYYY-MM-DDTHH:mm:ssZ
. 2. Timezone Conversion: If VAPI is sending the date in UTC, you may need to convert it to CST before sending it to Make. Alternatively, if you need to send in UTC, ensure that the correct UTC offset is applied. 3. VAPI Settings: Review any timezone settings within VAPI to ensure that it's configured to use CST. 4. Logs Analysis: Since you've mentioned that the output logs from VAPI already show the wrong date, focus on the part of your VAPI code or configuration that formats and sends the date. There might be a timezone conversion issue at this point. 5. Testing: Test with hardcoded dates and times to ensure that the issue is with the timezone conversion and not with another part of the data formatting or transmission. If you have access to the specific part of the code or configuration in VAPI that handles the date, please share it, and I can provide more targeted advice. If you're still unable to resolve the issue after these steps, please ask support for more info on this.
You can continue this conversation by mentioning me in the message.
Got it. Tagging @User for additional help.
g
Ive already gone thru those posts and numerous other in reddit, etc. Still trying to find a solution.
f
I have a similar issue Vapi is not connecting to Make I think its a time issue I am in New York and the Make/Chat is UTC booking and appointment not functioning I am stump for days
c
So you are not getting any information at all?
f
Nothing
c
You have your assistant set up correctly?
f
The Vapi assistant says it cannot get info from google calendar
c
Well if your tool is not set up right that makes sense. So first you need to make sure the assistant is set up right.
f
I will show you make a short video show you later I am at work now get back I am going nut with this LOL
c
Seeing your assistant would be better. i don't need to see the scenario. If your tool is not firing you need to look at the assistant settings first to see what is happening.
f
Will look over Thanks
c
Can you change the access?
f
I am sorry what do mean access to what
c
Its private. You need to change it to share for everyone
f
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