I don't see the bot support is effective enough for priority issues and what is the best way to have such fixed with direct communication with support team?

@dl_amit I'm here to help you with any issues you're facing. If you have a priority issue, I can assist you in getting the support you need. Could you please provide me with your name and account information so that I can better assist you? Once I have that, we can discuss the best way to address your concerns directly with the support team.

@dl_amit closing this ticket as your issues are already resolved.