Testing outbound calls to my cellphone with a basic custom assistant. Upon answering on my cellphone, I read a vanilla script that approximates what an IVR menu would play to a caller. Transcription and recording begin and work fine, but VAPI assistant abruptly hangs up within 10-20 seconds. examples: bf0ed764-0497-485e-b444-d04fcedb72d4 0cb0ae24-2b6d-4f6f-a256-1850f0ffd6b5 468819b6-a719-4bb3-ab94-83a09e964112 I expected the system to continue to transcribe my voice input until I finished, and then hangup after a default timeout as configured in the Assistant. Instead, system is abruptly and consistently hanging up mid-call.

@LittleBro I'm sorry to hear that you're experiencing issues with the VAPI assistant hanging up prematurely during your tests. It seems like there might be a configuration issue or a problem with the assistant's call handling logic. To help you better, I would need to know more about how you've set up your assistant and any specific configurations you've applied related to call duration or timeouts. However, since I don't have direct access to your assistant's configuration or logs, I recommend checking the following: 1. Review the assistant's event handling logic to ensure there isn't a command causing the hang-up. 2. Check if there are any timeout settings that might be too short and causing the hang-up. 3. Verify that the assistant is not encountering any errors that could cause it to terminate the call. If you've already checked these and the issue persists, it might be best to reach out to the support team with the call UUIDs you've provided for a more in-depth investigation. They can look into the call logs and help identify the root cause of the premature hang-ups. Would you like me to guide you on how to contact support or assist you with any other questions you might have?

@LittleBro Model is calling endCall tool because of this calls are terminating abruptly, what you can do is set the model temprature to 0.3 and model to gpt-4o after that it will work as expected.

logs

🔵 20:04:33:819 [user LOG] Model called tool: endCall()

Thanks! this worked.