Browser display/scrolling bug
# support
m
Hi. Could this please be escalated to Vapi Support. I would like to report what looks to me to be a bug with how the logs display in the browser. This looks to be happening for any of the 3 log types that are displayed. It would only be an issue when a monitor/display is below a certain size or if the browser window is reduced in size. As per the image, there is the ability to be able to scroll using the scrollbar indicated by the green arrow. However the size of the logs frame in the browser is not able to be scrolled into view as indicated by the red arrow. This results in the bottom of a long log unable to be viewed. I have tested this in macOS using Edge, Chrome and Safari, and on Win 11 using Edge and Chrome and it seems to be happening for all of them. Note that it even does it when I maximise the log section. Let me know if you need more information. Thanks https://cdn.discordapp.com/attachments/1326349948345778247/1326349948777795657/image.png?ex=677f1b26&is=677dc9a6&hm=bb7443144797d6846a1993ef84cc92c6b117d30d2a6f7098a11c04cdfa8832da&
v
@MS Hello! I'm here to help you with the issue you're experiencing with the log display in the browser. I understand that you're unable to view the bottom of a long log when the monitor/display is below a certain size or if the browser window is reduced in size. This seems to be a consistent issue across multiple browsers and operating systems. To assist you further and escalate this to VAPI Support, could you please provide me with the following information: 1. A screenshot or image of the issue, if you haven't already sent one. 2. The specific version numbers of the browsers where you've encountered this bug. 3. The approximate resolution or dimensions of the display or browser window where the issue occurs. 4. Any steps you've taken to try and resolve the issue on your own. Once I have this information, I'll be able to forward it to the appropriate team for investigation and resolution. Thank you for bringing this to our attention, and we'll work to get this sorted out as quickly as possible.
You can continue this conversation by mentioning me in the message.
m
There is no workaround for it on my 13" laptop monitor. If you want to reproduce the issue on any PC you can reduce the size of the browser window and once the browser is smaller than the frame on that page the issue will appear.
s
@MS I'm looking into it and will try to reproduce it.
@MS The issue has been reported to the team, will be fixed pretty soon.
m
Thanks very much @Shubham Bajaj