connecting custom phone number
# support
b
if i have a phone number attatched to a text bot how do i connect it to vapi. is there a way to add the phone number to twillio or can i connect any custom phone number to vapi. Because right now the number has immesage capabilites i don't want to connect it to twilio and lose that
v
message has been deleted
@beta1 If you have a phone number that's currently used for iMessage capabilities and you don't want to lose that functionality, you'll need to consider the following: 1. **Connecting to Twilio**: If you port your number to Twilio, you will likely lose the iMessage capabilities because the number will be managed by Twilio's infrastructure, which doesn't support iMessage. 2. **Connecting to VAPI**: If you want to connect your number to VAPI, you have two options: - **Purchase a Number Through Vapi**: This would involve getting a new number through VAPI that would be provisioned via Twilio. This new number could be used for your text bot without affecting your current number with iMessage capabilities. - **Import from Twilio or Vonage**: If you already have a number with Twilio or Vonage, you can import it into your VAPI account. However, since you don't want to connect your iMessage-capable number to Twilio, this option might not be suitable for you. Given your requirements, the best approach would be to purchase a new number through VAPI for your text bot, which would leave your current iMessage-capable number unaffected. You can do this directly from the VAPI dashboard or via the API. Would you like to proceed with purchasing a new number through VAPI, or do you need further assistance with a different approach?
You can continue this conversation by mentioning me in the message.
s
@beta1 you can connect your local number or any number of you choice using SIP Trunking. Please confirm with your telephony provider if they support SIP Trunking so I can share the next steps to proceed further.
Because of no response closing this ticket.
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