I want to use Flash V2.5 for my german speaking assistant. When I select a voice out of the dropdown, the model field is displayed as usual. But if I select a voice by ID (since I searched for a good voice in 11labs), the model section gets greyed out. Does this mean, that the model is not supported for this voice id? Or for manual added IDs in general? Thanks! https://cdn.discordapp.com/attachments/1326542382308528240/1326542382484946954/Screenshot_2025-01-08_142205.png?ex=677fce5d&is=677e7cdd&hm=1e964fab5e0a256ca4d52bac7edacc42f2a5237eeb731d502812830b1b5415d3&

@fisch3r It sounds like you've encountered a situation where the interface behaves differently when selecting a voice by ID, especially if it's an ID from an external provider like 11labs. Generally, when the model section becomes greyed out, it could indicate that the selected voice ID is not compatible with the model options provided by the interface, or that manual entry of voice IDs has certain restrictions. However, this doesn't necessarily mean that the model is not supported for the voice ID you've chosen. It could be a limitation of the interface or a specific requirement for manually added IDs. To get a definitive answer and ensure that you can use your preferred voice with Flash V2.5, I would recommend reaching out to the support team for more detailed information on this matter. Would you like me to assist you with anything else regarding your voice assistant or any other queries?

would still need some help in this regard please

@fisch3r you might be correct can you please share the voice ID so I can take a look?

@Shubham Bajaj sure: SfXg52J54dixBIOI016v German deepgram Setting if this will change something

@fisch3r The voice is not available, which is why you're unable to use it. This voice is not available on ElevenLabs. If it's a community voice, could you please share the public ID for this voice?

@Shubham Bajaj Hm I uploaded it on the Voice tab. The ID I Shared was the 11labs ID. So you should be able to Import it too or? Let me know if I Need to Share more Info

@fisch3r Based on my knowledge, not all voices are compatible with the flash model by default. I need to check with their team regarding community voice and flash model integration. Additionally, I searched for your voice in our database but couldn't find it under the VAPI account. Could you please share the organization ID so I can investigate further? https://cdn.discordapp.com/attachments/1326542382308528240/1328403178613379172/Screenshot_2025-01-13_at_22.05.46.png?ex=6786935e&is=678541de&hm=87027bfc081cd53fe76ea3c18ffb8050c8974d0f67734af8aab9b1292bc760a3&

@Shubham Bajaj not sure how to find the correct ID. If I go to the voice library tab and enter the 11labs ID i can find many copies of this voice. Tried to find the organization ID, not sure where to find that one...sorry for all the inconvenience https://cdn.discordapp.com/attachments/1326542382308528240/1328454409944039544/image.png?ex=6786c314&is=67857194&hm=10ff03697ca90ca57c28049483e28ade304f5fcf49d56ee120e44b55b4ae154b&

@fisch3r are you using your own 11labs key?

@Shubham Bajaj no

@fisch3r check your DM let's resolve it over the call.