Vapi is the Voice AI platform for developers.

Vapi AI

Webhook is not calling from the vapi, We have added inside server URL, but some how its not triggaring for all of the agents yesturday we have made many changes and it will working perfactly.

<@1264894267436830781>
I'm sorry to hear that you're experiencing issues with the webhook not being triggered. Let's try to troubleshoot this together.

1. **Check Server URL**: Please ensure that the server URL you've entered in the Vapi Dashboard is correct and accessible from outside your network.
2. **Review Endpoint Configuration**: Verify that the endpoint on your server is set up to receive POST requests as per the Assistant Request docs.
3. **Check for Errors**: Look into your server logs to see if there are any errors that might be preventing the webhook from being called.
4. **Review Recent Changes**: Since you mentioned that changes were made yesterday, please review those changes to see if any of them could have affected the webhook functionality.
5. **Test the Endpoint**: You can test the endpoint manually by sending a POST request to it using a tool like Postman or cURL to ensure it's working as expected.

If you've gone through these steps and the issue persists, please provide more details or error messages you're seeing, and I'll do my best to assist you further. If necessary, you can reach out to Vapi support for more in-depth troubleshooting.

You can continue this conversation by mentioning me in the message.

HI i am using 2 vapi account and in both of this are not working, I have verified multiple times all server url are correct,
i feel its a vapi issue becouse in my both the vapi account having same issue.
We have triggerd that webhook url from postman its working but vapi is not triggaring.

I fell somthing issue with vapi <@791213078271754262>

Not sure but it was working fine for me yesterday

<@&1211491065807507517> Hi guys, anyway to verify this on your end? My webhooks are not even getting logged in the webhook logging page.

yes same for me yesterday we did many tests and working fine.

Should be fixed now, can you please verify

will the missed webhooks be called? I depend on the end-of-call-report event to update my database.

<@791213078271754262>  No, the missed webhooks won't be called. Instead, you have to update your DB for the calls using GET /call/:id API. https://docs.vapi.ai/api-reference/calls/get

I'm getting this issue currently, I've changed the webhook and it seems stuck on an old non-current webhook ive saved changes etc. but its still sending data to the incorrect webhook

can you share the call ID and expected webhook server url.

this issue was fixed by deleting the old assistant and making a new one. I think the problem was that I had multiple different server urls and it was being sent to a different one based on priority - sorry about that