I don’t received confirmation email after registra...
# support
s
Can someone from administration help me with email confirmation because after registration process went successful I didn’t received confirmation and can’t use my account. I tried with 2 emails both don’t worked.
v
@Szyman33 I'm sorry to hear that you're experiencing issues with email confirmation. To assist you better, could you please provide me with the email addresses you used for registration? Once I have that information, I can look into the issue and help resolve it for you.
You can continue this conversation by mentioning me in the message.
s
@Vapi mateusz.szymanczyk@iCloud.com
v
@Szyman33 Thank you for providing your email address. I will check the status of your email confirmation. If there's an issue with the confirmation process, I'll ensure it's addressed promptly. Please hold on for a moment while I look into this for you. In the meantime, could you please check your spam or junk folder to see if the confirmation email was mistakenly filtered there? Sometimes confirmation emails can be misdirected by email providers.
s
@Szyman33 I'll need to remove your current account first, then you can sign up again to receive a new verification email. Does that work for you?
s
@Shubham Bajaj sure
@Shubham Bajaj can you tell me after you do this?
s
@Szyman33 Done you can signup again.