@Tedros
I'm sorry to hear that you're experiencing issues with your custom LLM integration with VAPI. It sounds like you've already done some troubleshooting on your end, and since the middleware is accessible via curl and responding correctly, the issue does seem to be on the VAPI side.
There could be a few reasons for this behavior, such as temporary service disruptions, updates on the VAPI platform that might have affected the integration, or possibly rate limits or other safeguards kicking in.
To assist you further, I would need to check the system logs and potentially escalate this to our technical team. However, since I'm designed to provide support within the scope of this conversation, I would recommend reaching out to VAPI's support team directly for a more in-depth investigation.
In the meantime, you can also check the following:
1. Review any logs or error messages from your middleware to ensure there are no internal issues that might be causing the disconnection.
2. Verify that there haven't been any changes to API keys or authentication methods that could affect the connection between VAPI and your middleware.
3. Check VAPI's status page (if available) to see if there are any known outages or maintenance windows that could be affecting service.
4. Ensure that your middleware is not hitting any rate limits set by VAPI.
If you need this issue resolved urgently and it's within my capabilities, I can attempt to check the system status or logs for you. Would you like me to do that?