Hello, I am currently working on a project in France called OmniSoin, a platform dedicated to providing home care services for elderly individuals and those with reduced autonomy. As part of this project, we are planning to develop a medical callbot to facilitate appointment scheduling, care follow-up, and addressing the needs of patients and their families. Before finalizing our technological choice, we have some important questions regarding security and legal compliance in France: Is VAPI HDS (Health Data Hosting) certified, which is a crucial requirement for processing medical data in France? Is it compliant with GDPR and specific French regulations concerning the management of sensitive data? Do you have any documents or guarantees you could share to support these points? We want to ensure the chosen solution is suitable for protecting user data and complying with regulatory requirements. Thank you in advance for your response and assistance. Please feel free to ask if you need further details. Best regards,

@Bilal Wix Hello, Thank you for reaching out with your questions regarding compliance and security for your OmniSoin project. It's great to hear about your initiative to support the elderly and those with reduced autonomy. Regarding your queries: 1. **HDS Certification**: VAPI takes data security and compliance very seriously. While I can provide information on HIPAA compliance, for HDS certification, which is specific to health data hosting in France, please ask support for more info on this. They will be able to provide you with the most accurate and up-to-date information on our certification status. 2. **GDPR and French Regulations**: VAPI is designed with privacy and security in mind, and we strive to ensure compliance with GDPR and other relevant regulations. For specific French regulations, it's important to consult with our support team to get detailed documentation and guarantees that pertain to French law. 3. **Documentation and Guarantees**: We can provide documents that outline our compliance measures and the steps we take to protect user data. For detailed documents and guarantees, please ask support for more info on this, and they will be able to supply you with the necessary documentation. We understand the importance of ensuring that the solution you choose meets all regulatory requirements and protects user data effectively. Our support team is ready to assist you with any further details you may need. Best regards,

Thank you for your response and for clarifying the points regarding compliance and security for our OmniSoin project. We appreciate your commitment to maintaining high standards in data protection. To proceed further, could you please provide us with a direct link to your support team or a method to submit a specific request? We are particularly looking for details regarding HDS certification, GDPR compliance, and any relevant documentation related to data security. We want to ensure that we make the best technological choice to meet regulatory requirements in France. Thank you again for your assistance and guidance!

@Bilal Wix We are GDPR and other compliance compliant. For your requirements, I suggest checking out https://security.vapi.ai which contains all the documents related to Vapi's compliance and certification details. Please ping me if you require anything else.