I can't create new Organization
# support
m
Is VAPI having an internal issue? I can't create a new organization. It says "error creaying organization"
v
@Mika I'm sorry to hear you're experiencing difficulties creating a new organization. It sounds like there might be an internal issue with VAPI. To assist you better, could you please provide me with any error codes or additional details that appeared when you encountered the problem? This information will help me understand the issue more clearly and guide you towards a resolution.
You can continue this conversation by mentioning me in the message.
v
@Mika Thank you for providing the error message. It seems like there might be a temporary issue with the organization creation service. I recommend trying the following steps: 1. Ensure that you have a stable internet connection. 2. Double-check the information you're entering to make sure it meets all the required criteria. 3. Try creating the organization again after a short wait, as it could be a transient issue. If the problem persists, please reach out to VAPI support for further assistance. They will be able to investigate the issue in more detail and provide you with a solution. If there's anything else I can help you with, please let me know!
s
@Mika You're entering your billing email incorrectly. Since the indicator shows something is wrong, could you share your primary organization ID and check the network tab in your browser's developer tools to see what error message is being returned?
m
Hi, I removed the - and it worked.