when I put an assistant into a squad with a voice that does not use 11labs, the voice is distorted (very slow and low voice). This also happens if I try to use one of my 11labs cloned voices. If I try to use that same assistant outside of squads (in the assistant section) the voice is not distorted. Could you provide some guidance on this please?

@Abe I'm sorry to hear that you're experiencing issues with voice distortion when using an assistant in a squad. It seems like there might be a compatibility issue or a setting that needs to be adjusted when the assistant is part of a squad. To address this issue, please ensure that the following steps are taken: 1. Verify that the assistant's settings are correctly configured for squad use. This includes checking any squad-specific settings that might affect voice playback. 2. Ensure that the 11labs voice is properly synced with VAPI for squad use. If it's not synced, you might experience issues like the one you described. 3. Check if there are any updates or patches for VAPI that address this issue, as it could be a known bug that has been fixed in a newer version. If after checking these steps the problem persists, it might be necessary to look into the squad configuration or the assistant's settings in more detail. Since this is a specific issue that might require a deeper investigation, I would recommend reaching out to the support team for further assistance. Would you like me to guide you on how to sync your 11labs voice with VAPI or assist you with any other steps?

this did not work

Hey @Abe To help track down this issue, could you share: - The call ID - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help me figure out what went wrong!

her is a call where I replicated the issue ID: b2b979e8-43f8-4184-ac6d-84f600e3179f timestamp: throughout the call Expect response: I set the voice to deepgram asteria and instead it sounded like a distorted voice

@Abe I just checked the voice and it's working fine for me. There might be a single chance that the voice is distorting. Would you mind making another call? If this issue occurs frequently, please share the other call IDs so I can forward them to the Deepgram team to help resolve the issue.

It literally happens every single time i put a voice that is not 11 labs. here is another call: b570240f-6d22-48e1-87b2-4d8fb366e0b9

@Abe I looked into the call and it's coming from Cartesia for unknown reasons. For now, you can continue using 11Labs. I will update you once I hear back from them.

It is not just cartesia, it is also open ai and every other provider (other than elevenlabs). Also, when I select these voice providers within the individual assistant, it works great. It just doesn't work when i try to use the voices within the squad. This tells me that the problem is likely a problem with vapi, not with cartesia or any other voice model...

@Abe I'll add this to my P0 list and get back to you on this matter.