How do I configure a transfer number for vapi?
# support
y
I already have the elastic dip trunk configured to vapi with twilio. When call is made, agent calls and hangs up as soon as request to transfer call is initiated.
v
@YinYang It sounds like you're experiencing an issue with call transfers using your elastic SIP trunk configured with VAPI and Twilio. To assist you better, I'll need a bit more information about the transfer request that's being initiated. Could you please provide details on how the transfer request is being made? Are you using any specific VAPI functions or methods to initiate the transfer? Additionally, are there any error messages or logs that you can share which occur when the agent attempts the transfer and the call is dropped?
You can continue this conversation by mentioning me in the message.
y
@User
s
@YinYang I believe this has been resolved by connecting with Sahil?
y
Yes. I thought I closed this ticket
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