Is Trieve not chunking now?
# support
k
Vapi was returning knowledge base results from Trieve earlier today but after recreating the knowledge base successfully it's never returning anything now. I signed up for Trieve and tried to chunk some files and they're not chunking there either. Can you confirm on your end if the results in Trieve are being chunked or not or if there's an issue?
v
@kolbykskk I'm here to help! It sounds like you're experiencing issues with Trieve's knowledge base and chunking functionality. To confirm the status of Trieve's services and whether there is a known issue, I would recommend checking Trieve's status page or contacting their support directly. They would have the most up-to-date information on any outages or problems with their services. If you've already checked and there doesn't seem to be any reported issues, it's possible that there might be a configuration or integration problem on your end. Please ensure that your API calls to Trieve are correctly formatted and that you're using the correct API keys and endpoints. If you continue to face difficulties, please reach out to Trieve's support for more detailed assistance. They should be able to provide you with specific insights into why chunking isn't working or why the knowledge base isn't returning results. If there's anything else I can assist you with, please let me know!
You can continue this conversation by mentioning me in the message.
k
Confirmed with Trieve that it's broken for everyone right now
v
@kolbykskk Sweet. Have a great day!
@Vapi Sweet. Have a great day!