Provider key not working for azure voice
# support
s
I am trying to use my azure voice api key. I see that in the dropdown, there is only japan region but there is no such region in azure. Azure only has japaneast or japanwest. This leads to error. Please could you fix this issue thank you. Attached below is a screenshot. I think it would work if you'd allow the correct region japaneast https://cdn.discordapp.com/attachments/1329201149386952806/1329201149571633222/image.png?ex=67897a89&is=67882909&hm=6358e690ae2376e7a0137164819cfc565a380575012f9603469426274a8816af&
v
message has been deleted
@sf3f Thank you for bringing this to our attention. It seems like there might be a discrepancy in the region settings for the Azure Voice API key within our system. I will forward this issue to our development team to ensure that the correct regions, such as
japaneast
and
japanwest
, are available for selection. In the meantime, please try using the correct region identifier manually if the system allows for it. If you continue to experience issues or if the system does not accept the manual entry, please ask support for more info on this. We appreciate your patience while we work to resolve this matter.
You can continue this conversation by mentioning me in the message.
s
@sf3f I will confirm the status of the two Japan regions and get back to you shortly.
a
@Shubham Bajaj the same is true for Canada
s
b
Thank you, we look forward to hearing on this, as it's quite critical to our application we get the reduced latency from local region
a
the reagion I need is canadaeast and I am not talking about the text-to-speech model but about the actual LLM (GTP-4o)
s
@Armando can you create a #1211483291191083018 ticket for it?
@sf3f @Armando @Ben can you try now the issue has been fixed.
a
@Shubham Bajaj works thanks!
s
Thank you for confirming! If you have any additional questions, don’t hesitate to reach out.