over concurrency limit
# supportj
Joao A
01/17/2025, 10:25 PMIm experiencing an issue with an accounts where I can't make any calls because I get an error "Over Concurrency Limit".
Could you please reset the limit for me?
orgID: 68be4279-be92-4c15-85a5-7e41dfcaa014
v
Vapi
01/17/2025, 10:27 PMmessage has been deleted
Vapi
01/17/2025, 10:27 PMYou can continue this conversation by mentioning me in the message.
Vapi
01/17/2025, 10:27 PM@Joao A
I understand that you're experiencing an issue with the "Over Concurrency Limit" error. To assist you effectively, I'll need the unique identifier (ID) for the call or the specific account that is encountering this issue. Could you please provide me with the ID?
Vapi
01/17/2025, 10:27 PMGot it. Tagging @User for additional help.
j
Joao A
01/19/2025, 3:39 PM@User @User
s
Shubham Bajaj
01/20/2025, 6:14 AM@Joao A try now your concurrency limit has been reset.