Its is able to fetch the email dynamically from database upon setting it up as outbound call?

@Rommel Yes, VAPI can be configured to fetch email addresses dynamically from a database for outbound calls, provided that the necessary integration is set up. This typically involves configuring your system to query the database for the email address associated with each call when the call is initiated. If you need assistance with setting up this feature or have any specific questions about the integration process, please let me know, and I'll be happy to help!

@Vapi I have this json format. Everytime I run it there a error 400 bad request in http but when i remove the email. the flow will run { "assistantId": "{{1.assistant_id}}", "assistantOverrides": { "variableValues": {{17.json}} }, "customer": { "number": "{{1.phone_number}}", "name": "{{1.first_name}}" "email": "{{1.email}}" }, "phoneNumberId": "{{1.phone_number_id}}" }

@Rommel It looks like there's a syntax error in your JSON format. JSON objects require a comma to separate each key-value pair. The missing comma after the "name" key-value pair might be causing the error. Here's the corrected JSON:

json
{
  "assistantId": "{{1.assistant_id}}",
  "assistantOverrides": {
    "variableValues": {{17.json}}
  },
  "customer": {
    "number": "{{1.phone_number}}",
    "name": "{{1.first_name}}",
    "email": "{{1.email}}"
  },
  "phoneNumberId": "{{1.phone_number_id}}"
}

Make sure that the placeholders (like

{{1.email}}

) are being correctly replaced with actual values before the JSON is sent in the HTTP request. If the placeholders are not replaced or formatted incorrectly, that could also result in a 400 Bad Request error. If you continue to experience issues, please provide more details or ask support for more info on this.

After adding comma the error was still the same

@Rommel I apologize for the inconvenience. If the error persists even after correcting the JSON syntax, there might be other issues at play. Here are a few things to check: 1. **Placeholder Replacement**: Ensure that the placeholders (e.g.,

{{1.email}}

) are being correctly replaced with actual data from your database. If the placeholders remain unresolved or the data is not in a valid format, it could cause a 400 Bad Request error. 2. **Data Validation**: Verify that all the data being inserted into the JSON is valid. For example, check that the email address is in a proper email format (e.g.,

user@example.com

). 3. **JSON Structure**: Confirm that the JSON structure aligns with the API's expected schema. Sometimes APIs have specific requirements for the structure and types of data they accept. 4. **API Documentation**: Review the API documentation to ensure that all required fields are included and that optional fields are formatted correctly. 5. **HTTP Headers**: Check if the correct HTTP headers are being set, especially

Content-Type: application/json

. 6. **API Endpoint**: Make sure you are sending the request to the correct API endpoint. 7. **API Authentication**: Ensure that your API authentication (e.g., API key, OAuth token) is correct and hasn't expired. If you've checked all of the above and the issue still isn't resolved, it might be helpful to see the actual error message or response body returned by the API. This can provide more specific details about what's causing the 400 Bad Request error. If you're unable to resolve the issue with this information, please ask support for more info on this.

@Vapi still not working after i tried your steps

@Rommel I'm sorry to hear that the issue persists. To further assist you, I would need more detailed information about the error you're receiving and the context in which you're making the request. However, since I'm limited to providing general advice, here's what you can do next: 1. **Error Details**: Look at the full error response from the server. It often contains a message or details that can point you to the exact problem. 2. **Logging**: Implement detailed logging around the point where the HTTP request is made. Log the full request and response to help identify the issue. 3. **API Support**: If the API you're using has a support team or community, consider reaching out to them with the details of your request and the error you're receiving. 4. **Debugging Tools**: Use tools like Postman or cURL to manually make the API request. This can help you isolate whether the issue is with the data, the API, or the way your code is making the request. 5. **Code Review**: Have another developer review your code. Sometimes a fresh set of eyes can spot issues that you might have overlooked. If you're still unable to resolve the problem after trying these steps, it may be best to contact the support team for the API or service you're using. They should be able to provide more specific guidance based on their system's requirements and logs. Please ask support for more info on this if you need further assistance.

upon reading your documentation https://docs.vapi.ai/api-reference/calls/create there is no email included. So is there a way to fetch the data dynamically without including it on request content?

@Rommel Based on the documentation you've referenced, if the email field is not part of the API's expected request content for creating calls, you should not include it in the JSON payload. Instead, you can fetch the email dynamically from your database before making the API call and use it in whichever way is necessary for your application, but not as part of the API request if it's not supported. If you need to use the email for some part of the call process, you might consider the following options: 1. **Pre-Call Process**: Fetch the email from your database and use it to customize the call flow or determine the logic of the call before making the API request. 2. **Webhooks**: Some APIs provide webhook functionality, where you can receive callbacks to your server with call events. You could use the email in response to these events. 3. **Custom Integration**: If the email is essential for the call and the API supports some form of customization or scripting, you might be able to integrate the email into the call flow through those means. 4. **API Extensions**: Check if the API has any extensions or additional services that allow for more complex data handling. If none of these options are applicable and you believe that dynamic data fetching is essential for your use case, I recommend reaching out to the API provider's support team for guidance on best practices or potential upcoming features that might support this functionality. For now, ensure that your API request matches the schema provided in the API documentation and does not include unsupported fields. If you need further assistance with this, please let me know!

Custom integration? Like creating a new one where the email store? What should be the properties and description for that function?

if your database has an API then you would create an automation for it, which would be a tool.

@Rommel Yes, you can fetch emails either by using tool calls or by sending them externally. Could you help me understand your use case and call flow so I can assist you better?