Phone number issue in Hungary
# support
u
The VAPI VoIP phone numbers are only available in the US and Canada. Twilio is available but doesn’t support voice calls; it can only send SMS and faxes. Vonage only supports landlines in Hungary. What should I do? I live in Hungary, and I want to create agents in Hungarian. I need a Hungarian phone number. What can I do?
v
@Uko Since you're looking to create agents in Hungarian and require a Hungarian phone number, you would need to import a Hungarian phone number into VAPI, as direct purchases are only available for US & Canada phone numbers. Here's what you can do: 1. Obtain a Hungarian phone number from a local provider that supports voice calls. 2. Follow the phone calling guide provided by VAPI to import your Hungarian phone number into the system. Once you have your Hungarian phone number imported, you can set up your voice agents in Hungarian and start making and receiving calls through VAPI. If you need detailed guidance on how to import the phone number or any other assistance, please ask support for more info on this.
You can continue this conversation by mentioning me in the message.
u
Vapi allows Twilio and Vonage. Vonage doesn't have an option to buy a Hungarian mobile number. Twilio Hungarian numbers don't allow voice calls. I need help from a human.
s
@Uko To use Hungarian phone numbers with Vapi, you need to check with your telephony provider if they support SIP trunking. If they do, then I will share the further process to set up SIP trunking using your telephony provider and Vapi.
u
Twilio supports it. Please help me.
s
@Uko Please refer to the following guides that demonstrate how to establish a connection with your SIP provider. https://vapi.notion.site/SIP-104008c8393f80feaeb7de8ca19565ed Please don't hesitate to reach out if you require additional assistance.
u
Thank you very much. I have a suggestion: please support Telnyx in the future. (Or another alternative) Twilio and Vonage are good for people in the large countries, but Telnyx is more like small country friendly. For example it supports many European numbers Twilio doesn't. Thank you!
u
Thank you so much. Do you have it for outbound calls too?
s
Yes its for both inbound and outbound.
u
Thank you very much for your help, I'll try it!