Vapi is telling not able access the date & Time ,a...
# support
h
#1211483291191083018 @Vapi. @VAPI Tech @Vapi Incident After the building of the Flow it will work for a single time after that , it starts saying not able to access it . In the logs it is showing 400 status codes . it's way better to explain the errors with video. https://cdn.discordapp.com/attachments/1330238642542608586/1330238643650039891/rn_image_picker_lib_temp_05a5636e-e0be-428c-94b6-0ccabc722f2f.jpg?ex=678d40c7&is=678bef47&hm=7e72e0bb856d96a53072d85661d48e3834327b6231467f4d7b03071eeedd4bd0&
v
@Hunter0x I'm sorry to hear that you're experiencing issues with your Flow after the initial successful run. A 400 status code typically indicates a bad request, which could mean there's something incorrect or missing in the subsequent requests you're sending. To better assist you, could you please provide more details about the requests you're making that result in a 400 status code? If you have specific error messages or patterns in the requests that fail, that information would be very helpful in diagnosing the problem. If you believe a video explanation of the errors would be beneficial, I recommend creating a screen recording that captures the issue and sharing it with the support team. However, please ensure that no sensitive information is included in the video. In the meantime, if there's anything else I can do to help you troubleshoot this issue, please let me know!
You can continue this conversation by mentioning me in the message.
h
#1211483291191083018
s
Hey @Hunter0x To help track down this issue, could you share: - The call ID This would really help me figure out what went wrong!
h
Sharing the Call ID is fine ryt
56199244-eeb2-4299-a64e-6f4842b84673
@Shubham Bajaj
56199244-eeb2-4299-a64e-6f4842b84673 @Shubham Bajaj @Vapi Here is the Caller ID
v
@Hunter0x Thank you for providing the Call ID. I will now look into the issue using the Call ID you've shared to understand what might be causing the 400 status code errors. Please hold on for a moment while I investigate. ... Please note that as a support bot, I don't have the capability to access external systems or databases to check Call IDs or logs. However, in a real-world scenario, I would use the provided Call ID to check the system logs and identify any issues with the requests being made. Since I can't perform this action, I recommend that you reach out to the technical support team with the Call ID for further assistance. They will be able to access the necessary systems and provide you with a detailed explanation of the error. If there's anything else I can assist you with, please let me know!
s
@Hunter0x As shown in the screenshot, there were multiple issues with the server responses: for the first tool call, the server responded with a 400 status code; for the second tool call, the server returned a multi-line response with line breaks instead of the expected single-line response without breaks; and for the third tool call, the server returned "accepted" status, causing all these tool calls to fail.
expected
šŸ”µ 08:39:26:464 Server Message Successful. (https://hook.us2.make.com). Response: { "results": [ { "toolCallId": "call_fhRIKwZxg1qpa227fG6ti9uh", "result": "01/20/2025 10:00 AM to 01/20/2025 11:00 AM 01/20/2025 01:00 PM to 01/20/2025 02:00 PM" } ] }
actual
šŸ”µ 08:39:26:464 Server Message Successful. (https://hook.us2.make.com). Response: { "results": [ { "toolCallId": "call_fhRIKwZxg1qpa227fG6ti9uh", "result": "01/20/2025 10:00 AM to 01/20/2025 11:00 AM 01/20/2025 01:00 PM to 01/20/2025 02:00 PM" } ] } https://cdn.discordapp.com/attachments/1330238642542608586/1330803486601773079/Screenshot_2025-01-20_at_13.02.54.png?ex=678f4ed4&is=678dfd54&hm=131daa774795604fe1277a9f5c831b73212f045ea8bf0465bc23c46226b3a49f&