My voice agent weird
# support
j
As my voice agent is given a response, it stops midway, and starts its response all the way from the top again Call ID 08a4bf83-9814-436c-9e90-2571ac06d218
@User
It’s done this another time today
v
@JustSeth I'm sorry to hear that you're experiencing issues with your voice agent. It sounds like there might be a problem with the response handling or a glitch causing it to restart its response. To assist you better, could you please provide more details about when this issue occurs? Is it happening consistently or only under certain conditions? Additionally, if there's any specific error message or code you're receiving, that would be very helpful for diagnosing the problem.
You can continue this conversation by mentioning me in the message.
j
Not sure
v
@JustSeth No problem at all! If the issue isn't consistent, it might be a bit more challenging to pinpoint the exact cause. However, I would recommend monitoring the situation to see if there are any patterns or specific triggers that cause the voice agent to restart its response. In the meantime, if the issue persists or becomes more frequent, please don't hesitate to reach out to support for further assistance. They may need to look into the call logs or system behavior around the time of the incidents you've mentioned, such as Call ID 08a4bf83-9814-436c-9e90-2571ac06d218, to identify any underlying issues. If there's anything else I can do to help you right now, please let me know!
j
Solved it, I gave the agent multiple tones so I believed it changed its tone mid way
Solved
v
@JustSeth Sweet. Have a great day!