donnydjaco12
01/20/2025, 5:07 AMVapi
01/20/2025, 5:09 AMVapi
01/20/2025, 5:09 AMto
and from
phone numbers, and that the numbers are in the correct E.164 format (e.g., +15551234567).
2. **Review Account Configuration**: Verify that your VAPI account has the correct permissions and that there are no restrictions that might be preventing outbound calls.
3. **Inspect Webhook URLs**: If you're using webhooks to handle call events, make sure that the URLs are correctly configured and that the server handling the webhooks is receiving and responding to the events as expected.
4. **Check Network and Firewall Settings**: If you're making API calls from a server, ensure that your network and firewall settings allow outbound HTTP requests to VAPI's API endpoints.
5. **Examine Call Logs**: Even if there are no errors in the logs, look for any warnings or unusual patterns that might indicate what's going wrong.
6. **Test with a Different Number**: Try making a call to a different number to see if the issue is with the specific number you're trying to reach.
7. **Contact Support**: If you've gone through these steps and still can't identify the issue, it's best to reach out to VAPI support for further assistance. They may be able to provide more detailed logs or insights into what's happening.
If you would like me to assist you further, please provide more details about the API request you're making, such as the payload you're sending (with sensitive information redacted), and I can help you troubleshoot from there.Vapi
01/20/2025, 5:09 AMVapi
01/20/2025, 5:10 AMShubham Bajaj
01/20/2025, 6:09 AMdonnydjaco12
01/20/2025, 6:46 AMdonnydjaco12
01/20/2025, 6:51 AMdonnydjaco12
01/20/2025, 7:29 AMShubham Bajaj
01/20/2025, 2:49 PMShubham Bajaj
01/20/2025, 2:49 PMdonnydjaco12
01/20/2025, 3:13 PM