Is there a way to delay answering the phone (ie let it ring a little bit) before answering? Some remote systems calling in think my assistants are voicemail systems since they answer so fast and require the caller who answered to press 1 to take the call.

@Jarrod Currently, VAPI does not have a built-in feature to intentionally delay answering a call to simulate a more human-like response time. However, you could potentially implement a workaround in your voice application logic by introducing a delay before answering the call programmatically. If you're looking for a more specific solution or if you need assistance with implementing such a feature, please ask support for more info on this. They may be able to provide you with more detailed guidance or alternative solutions.

@Jarrod To implement delayed call answering, first check with your telephony provider to confirm if they support this feature. Once confirmed, you can integrate the VAPI assistant into the call flow either through call forwarding or a phone bypass provider. Please let me know if your telephony provider supports this capability so we can discuss the implementation details further. Confirmation from the telephony provider is required before proceeding with the technical implementation.

@Shubham Bajaj that doesnt make any sense.. all i am asking is there way to make the system not answer immeidately but instead delay answering the call when it comes it. the system automatically answers when a number is dialed and some remote systems think this is a voicemail system since it picks up so fast. what am asking is that if the system can let the phone ring for a second or two before it picks up the call?

@Jarrod To let the phone ring for a second or two before it picks up the call, you have two options: 1. Configure it via telephony settings 2. Set a longer wait time in startSpeakingPlan.customEndpotingRules before the assistant starts speaking based on user input. This applies to matching rules based on regex. If you can share the initial greeting example, I can help you with the second option. For the telephony option, you'll need to check with your telephony provider. Let me know your thoughts on these approaches.