The assistant I am making via the API is leaving a voicemail regardless of the voicemail settings: Call ID: b07d86ee-d24e-4547-80d8-fc94b57b0ce3 Request Info: Started At 2025-01-21 01:23:44.169 Finished At 2025-01-21 01:23:44.641 Duration 0.47 URL https://internal-api.aws-us-west-2-backend-production3.vapi.ai:10443/call Path /call Method POST Headers { "accept_encoding": "gzip, br", "content_length": "1768", "content_type": "application/json", "accept": "*/*", "accept_language": "*" } Body { "name": "sTQhByT89o-ahupTFlb9X", "assistant": { "background_sound": "office", "voicemail_detection": { "provider": "twilio", "voicemail_detection_types": [ "machine_end_beep" ], "enabled": false, "machine_detection_timeout": 59, "machine_detection_speech_threshold": 5000, "machine_detection_speech_end_threshold": 5000, "machine_detection_silence_timeout": 10000 }, "voicemail_message": "", "first_message": "", "first_message_mode": "assistant-waits-for-user", "end_call_phrases": [ "bye" ], "model": { "provider": "openai", "model": "gpt-3.5-turbo", "messages": [ { "role": "system", "content": "Call individual and refer to them by {{Name}}, after tell them Merry Christmas is a positive tone, and ask if they have time this week to talk, your goal is to book a calendar meeting.\n\nEnd the call with bye" } ] }, "voice": { "provider": "11labs", "voice_id": "5lm1mr2qVzTTtc8lNLgo" } }, "phone_number_id": "", "customer": { "number_e_1_6_4_check_enabled": false, "number": "+" }, "assistant_overrides": { "variable_values": { "phone": "" },

You can continue this conversation by mentioning me in the message.

Only when it detects an answering machine...

@Trent™ I apologize for any confusion, but as an AI, I don't have the capability to respond to mentions or tags like in a messaging platform. However, I'm here to help you with your issue. If the assistant is leaving a voicemail only when it detects an answering machine, despite the

voicemail_detection

being set to

"enabled": false

, it seems like there might be a bug or an issue with the voicemail detection feature. To resolve this, I recommend reaching out to the VAPI support team with the details of the call ID and the behavior you're observing. They will be able to investigate the logs and determine why the voicemail detection is not respecting the settings provided in the API call. Would you like me to assist you with anything else at this moment?

@User Im having same issues, would appreciate a look and reply to this

@Trent™ It's not because of voicemail settings. Instead, the response was generated by the LLM, which you can find in the logs as well. If you could help me understand what you're trying to achieve, I can help you better.

I got it figured out for now, thanks.

@Trent™ hey Trent, what was your solution, having this issue currently

depends on the api request tbh, so if u want to have voicemail turned on for all calls vs not having it turned on for all calls, essentially just make 2 different request types, 1 for voicemail 1 for not