Assistants not displayed on dashboard
# support
v
@Diogo Gonçalves I'm sorry to hear that you're experiencing issues with the display of assistants on the Vapi dashboard. To assist you better, could you please confirm if you've already tried refreshing the page or checking if there's any filter applied that might be hiding the assistants? If you've already tried these steps without success, please ask support for more info on this.
You can continue this conversation by mentioning me in the message.
Got it. Tagging @User for additional help.
d
Yes, already refreshed
@User @User please help when possible.
@Shubham Bajaj can you help here?
s
@diogogoncalves6522 could you please record a loom video so i can take a look?
s
@Diogo Gonçalves could you please record a loom video so i can take a look?
s
@Diogo Gonçalves I have communicated this issue to the team, and I will inform you once it has been resolved.
d
any new on this? @Shubham Bajaj
s
@Diogo Gonçalves Indeed, this matter has been resolve,; is it not the case for you? If the issue remains unresolved on your end, could you kindly provide the assistant ID?
d
Yes, the issue remains, assistant ID: 7b00b3ab-bc5c-453c-93fe-0aa12e77fd58
or 17a3f012-ad17-447e-9ada-18238e0c7ca7
s
@Diogo Gonçalves I apologize for the inconvenience caused by a bug on our end. I have created a ticket to address this issue, which arises from the dashboard lacking defined types for the custom transcriber, resulting in the problem you have observed.
Copy code
json
    "transcriber": {
      "server": {
        "url": "wss:/-call/transcriptions",
        "headers": {
          "Authorization": "?bnc2OL"
        }
      },
      "provider": "custom-transcriber"
    },
d
Thanks. Let me know when this is fixed, this is quite important as I needed to share the assistant with other people.
In the meantime is there any curl I could use to launch the calls? I'm able to launch calls using the SDK but it would be easier to share if I have a curl
s
s
Yes you need to pass the phoneNumberId.
d
but I was able to test the agent using the phone number, thanks! let me know when the assistant UI issue is solved please
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