Vapi is the Voice AI platform for developers.

Vapi AI

Getting an insufficient credits message on my account (org-id efc5f29f-b901-4b6e-8d50-acdabedf5357).

Have connected the credit card and confirmed that there are credits in the billing experience. It's urgent

nvm, seems after I added the card I had to force close then refresh the page and buy credits

You can continue this conversation by mentioning me in the message.

<@730865167100805140>
I understand the urgency of the situation. It seems like there might be an issue with the billing system recognizing your available credits despite having a connected credit card. To assist you better, I'll need to check a few details. Could you please confirm if you have recently updated your billing information or if there have been any changes to your account that might affect billing?

<@730865167100805140> You have set the auto-recharge threshold to 0, and it appears that you may be attempting to make a call that requires an amount greater than X credits in your wallet. As a result, you are receiving this warning message. Adding more credits will resolve this issue.

Because of no response closing this ticket.