@Matthewgentiluomo I'm sorry to hear that you're experiencing issues with saving transcripts to your Google Sheets. It sounds like there might be a misconfiguration in the way the data is being handled after your calls. To assist you better, could you please provide more details about how you're currently attempting to save the transcripts? Are you using a specific integration or script to export the data to Google Sheets?

I'm using a webhook from Make.com to connect the conversation to my google sheet. But for some reason when i try and connect the transcript to my sheet it won't save the over the transcript, instead it saves the prompt for some reason?

@Matthewgentiluomo It seems like there might be an issue with the data mapping in your Make.com (formerly Integromat) scenario. When setting up the webhook to capture the conversation transcript, you need to ensure that you're mapping the correct data fields from the incoming webhook to the corresponding columns in your Google Sheet. Here's what you can do to troubleshoot the issue: 1. **Check the Webhook Data**: Make sure that the webhook you've set up is receiving the correct data. You can do this by looking at the data structure that the webhook receives after a call ends. 2. **Data Mapping**: In your Make.com scenario, ensure that you are mapping the 'transcript' field from the received data to the correct column in your Google Sheet. Avoid mapping the 'prompt' or any other unintended field. 3. **Scenario Configuration**: Double-check the scenario configuration to ensure that the flow is correct and that there are no additional modules or filters that might be causing the wrong data to be passed to the Google Sheet. 4. **Test the Scenario**: Run a test by making a call and then manually triggering the scenario in Make.com to see what data is being passed through each module. If you're still having trouble after checking these steps, you may need to review the documentation for the specific webhook you're using or reach out to Make.com support for more detailed assistance.

Look could i speak to a human because this isn't a problem until today and I'm fairly confident the issue is on your back end!

@Matthewgentiluomo can you please add description to the ticket.

i figured out the solution within vapi