@Joseph
It seems like there might be a technical glitch causing this issue. If you're using a web application, here are a few steps you can try to resolve the problem:
1. Refresh the page: Sometimes, simply refreshing the browser page can fix temporary glitches.
2. Clear cache and cookies: Clearing your browser's cache and cookies can resolve issues with website functionality.
3. Try a different browser: If the issue persists, try accessing the platform using a different web browser to see if the problem is browser-specific.
4. Restart your device: Occasionally, restarting your device can clear up any underlying issues that might be causing the problem.
5. Check for updates: Ensure that your browser and any related software are up to date with the latest versions.
If none of these steps work, please reach out to the support team of the specific platform you're using for further assistance. If you need help contacting support or if there's anything else I can assist you with, please let me know!