Hello,I’m currently experiencing significant issue...
# support
f
Hello, I’m currently experiencing significant issues with the pronunciation of specific words in German. Do you have any recommendations or configurations that work particularly well for German language support? Additionally, a new issue has appeared. Throughout the day, everything was working fine, but now, when the bot is supposed to say the web address (which I explicitly defined in the prompt), it simply doesn’t pronounce anything. Instead, it says: “The web address is…” and then leaves a blank or skips it entirely before continuing with the next sentence, e.g., “The web address is… How can I assist you?” I’m unsure why this is happening all of a sudden. Do you know what could be causing this, and is there a solution? Thank you for your support!
v
@fl0w | multiversemedia Hello! For improving pronunciation in German, you can try the following recommendations: 1. **Phonetic Spelling**: Use phonetic spelling for words that are consistently mispronounced. This involves spelling the word the way it sounds rather than its correct spelling. 2. **SSML Tags**: Utilize Speech Synthesis Markup Language (SSML) to fine-tune pronunciation. SSML allows you to adjust the pronunciation of words, the speed of speech, and other vocal attributes. 3. **Pronunciation Dictionaries**: Some voice APIs allow you to create custom pronunciation dictionaries. You can define the correct pronunciation for specific words or phrases. Regarding the issue with the web address not being pronounced, it could be due to several reasons: 1. **Parsing Error**: The bot might be having trouble parsing the web address from the prompt. 2. **Text-to-Speech Limitation**: Some text-to-speech engines have difficulty with non-standard words or strings like URLs. 3. **Recent Updates or Changes**: If there were any recent updates or changes to the system, it might have affected the pronunciation of certain text patterns. To resolve this, you can try the following: 1. **Explicit Pronunciation**: Spell out the web address phonetically in the prompt. 2. **Break Up the URL**: Try breaking up the URL into smaller chunks that the text-to-speech engine can handle more easily. 3. **Check for Updates**: Ensure that there are no recent changes or updates that might have affected the pronunciation. If these suggestions do not resolve the issue, please provide me with the specific web address or the part of the prompt that is causing the problem, so I can assist you further.
You can continue this conversation by mentioning me in the message.
f
ok but can you recommend me a model and voice good to use for German Language . Or is this AI Botty?
and how to embbed this as a widget on a frontpage
s
Hey @fl0w | multiversemedia To help track down this issue, could you share: - The call ID - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help me figure out what went wrong!
@fl0w | multiversemedia Because of no response closing this ticket.
2 Views