Voice selection issue in dashboard squads configur...
# support
v
@sami.mhidia.pro Dear Sami, Thank you for reaching out to VAPI support with your concern regarding the voice selection issue in squads. I'm sorry to hear that you're experiencing this problem, but I'm here to help! It sounds like you've already taken some great initial steps by adjusting voice settings and checking configurations. Since the issue is isolated to squads and not affecting assistants, it could be a specific bug or a configuration issue within the squads' voice selection feature. To assist you further, could you please provide me with the following additional information: 1. The exact steps you are taking when trying to change the voice in squads. 2. Any error messages or codes that appear when the issue occurs. 3. The version of the software you are using, including any recent updates that may have been applied. With this information, I'll be better equipped to guide you through the troubleshooting process or escalate the issue to our technical team if necessary. Looking forward to your response so we can resolve this issue together. Best regards, VAPI Support
You can continue this conversation by mentioning me in the message.
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i am getting no error message but i cannot select any voice from the dropdown list
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@sami.mhidia.pro could you please add description to your ticket?
@sami.mhidia.pro because of no response closing this thread.