SIP Trunk Configuration - Request for Confirmation
# support
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Vapi Team, I am in the process of configuring a SIP trunk with the InfoBip provider and need to confirm some details before proceeding with the setup. The InfoBip team mentioned that I should reach out to you to clarify the following information: 1. Trunk Type: * Should I choose "Static" (for static IP addressing) or "Registered" (for dynamic IP addressing)? 2. Data Center Location: * For the U.S., should I select "New York" or "Portland"? 3. Service Address: * Could you confirm the specific service address that needs to be used? 4. TLS Encryption: * Should I enable TLS encryption for this setup? 5. Codecs (and order of priority): * The available options are PCMU, PCMA, and G729. Which codecs should I select, and in what order should they be configured? 6. DTMF Mode: * Should I configure DTMF as "RFC2883" or "In-band"? 7. Number Format: * Should I use "International," "E164," or "National (US)" as the number format? @Shubham Bajaj I appreciate your support and look forward to your response.
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@andmac Hello, I'm glad to assist you with setting up your SIP trunk with InfoBip. Here are the details you need: 1. Trunk Type: * The choice between "Static" and "Registered" depends on your network setup. If you have a static IP address, choose "Static." If your IP address changes, go with "Registered." 2. Data Center Location: * The selection between "New York" and "Portland" should be based on where the majority of your users are located to minimize latency. If your users are spread out, you might want to perform latency tests to both locations. 3. Service Address: * The specific service address to use would typically be provided by us. If you haven't received this information, please ask support for more info on this. 4. TLS Encryption: * Enabling TLS encryption is recommended to ensure secure communication. It's especially important if you're handling sensitive data in compliance with GDPR, SOC, and HIPAA. 5. Codecs (and order of priority): * The codec selection can depend on your quality requirements and bandwidth constraints. A common order of priority is PCMU, PCMA, and then G729, with PCMU and PCMA offering better quality at a higher bandwidth cost compared to G729. 6. DTMF Mode: * "RFC2833" (not "RFC2883") is the standard method for DTMF signaling with SIP and is widely supported. "In-band" can be used if your equipment requires it, but "RFC2833" is typically preferred. 7. Number Format: * The number format often depends on the requirements of the downstream systems. "E164" is a widely accepted international format. If your calls are mostly within the US, "National (US)" could be suitable. "International" is a more general format that includes country codes. If you need any further assistance or clarification, please don't hesitate to reach out.
You can continue this conversation by mentioning me in the message.
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@User
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@andmac You can use the following:- - Trunk Type: Static - Service Address: Can use either - Codecs: G729 already tested using telenyx - Number Format: E164 https://cdn.discordapp.com/attachments/1333444985353404558/1333667279568896032/screenshot_2025-01-28_at_1.png?ex=6799b9f1&is=67986871&hm=957d6c989bb06fd043227e84d81fd3a97b2029638387fdcfd5c161fdd26b7f8e&
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@andmac vocÊ cosneguiu integrar com a infobip?
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Consegui, mas não uso mais
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Valeu obrigado @andmac estou verificandos e consigo integrar com a ligação de whatsapp nova que saiu esses dias
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