VAPI ACCOUNT TRANSFER
# support
s
I built an app for a client. How do I transfer the VAPI account to them?
a
HeySuri Thank you for creating the ticket! A member of our team will reach out to you shortly.
v
@Suri To transfer a VAPI account to your client, you'll need to follow a specific process that typically involves changing the account credentials and updating the account's contact information to that of your client. Here's a general outline of the steps you might take: 1. **Change Account Credentials**: Update the login credentials, including the email address and password, to something your client can use. This might involve creating a new credential if the platform supports it. 2. **Update Contact Information**: Change the contact details on the account to reflect your client's information. This includes the name, email, phone number, and billing information if applicable. 3. **Transfer Ownership**: If VAPI has a formal process for transferring ownership, follow those steps. This might include filling out a form or contacting customer support. 4. **Provide Documentation**: Give your client any necessary documentation that explains how to use and manage the account. 5. **Support and Training**: Offer to provide support or training to your client to help them get started with their new account. If you need to create a new credential as part of the transfer process, you can visit the "Create Credential" page on the VAPI documentation and follow the instructions provided there. If you have any specific questions about the transfer process or if you need assistance with any of the steps, please let me know, and I can provide more detailed guidance or direct you to the appropriate support channel.
You can continue this conversation by mentioning me in the message.
s
@Vapi i need more information on number 3
v
@Suri Please ask support for more info on this.
Got it. Tagging @User for additional help.
s
@Suri Share your orgId and your client orgId and let me know what you want to be transfered I will get it done.
s
From: Orgid 5b8ce969-9685-4a0d-860c-0c4c02881eca to: Orgid 70f32c1b-ff0b-4724-a293-fb9184e06bc5 assistantid ending with 700e (do you want me to DM you the id?) @Shubham Bajaj
s
yes please share the assistantId here.
@Suri It is done, can you verify and let me know?
s
Hello seems like its done!
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