I took a break for awhile, now I'm back. Checked over my several assistants and noticed my main assistant is not working. Well, the "Assistant Demo" link is not working. I checked it over, published again, copied it (assistant demo the url), sent it to me email/phone, loaded the page, tapped on the vapi assistant UI (animation) and nothing happens. It's no longer responding. However, if I try it on my computer (Talk with assistant) that seems to work. Any ideas? I'm trying to send the demo to a potential customer. Thanks https://cdn.discordapp.com/attachments/1333836884685754480/1333836884845002895/Screen_Shot_2025-01-28_at_11.24.22_AM.png?ex=679a57e6&is=67990666&hm=2e292f0485cb16005234d7aee2f1ea56bf47250bbe62682d289a356fa998dc0d&

HeyElastic Thank you for creating the ticket! A member of our team will reach out to you shortly.

@Elastic Welcome back! I'm glad to hear you're ready to showcase your assistant to a potential customer. Let's try to troubleshoot the issue with the Assistant Demo link not working on mobile devices. Here are a few steps you can take to identify and possibly resolve the issue: 1. **Check Compatibility**: Ensure that the mobile device and browser you're using are compatible with the VAPI assistant. Some features may not work properly on older devices or browsers. 2. **Clear Cache**: Sometimes, the mobile browser's cache can cause issues. Try clearing the cache and cookies on your mobile browser and then attempt to access the Assistant Demo again. 3. **Console Errors**: If possible, check the browser console for any errors on your mobile device. This can provide clues as to what might be going wrong. 4. **Network Issues**: Verify that there are no network-related issues that could be affecting the assistant's performance on mobile devices. 5. **Update Snippet**: Make sure that the widget snippet is up-to-date and correctly inserted into your website's HTML. 6. **Test on Different Devices**: Try accessing the Assistant Demo on a different mobile device to see if the issue is device-specific. 7. **Contact Support**: If none of the above steps work, it may be best to reach out to the VAPI support team for further assistance. If you need any more help or if you'd like me to perform any specific checks or actions, please let me know!

Thank you.

@Elastic I have verified that it is functioning properly on my end. Would you be able to record a Loom video along with browser console logs to determine if there is anything obstructing the assistant or web call? This would allow me to review it thoroughly.

I'm trying to launch it from my mobile phone. That used to work, but now it just loads but no responses. I can DM you the link privately, if that's possible, so you can check.

@Elastic Because of no DM/response closing this ticket.