@Eeshita
I understand that you're experiencing issues with calls ending for unknown reasons, and you've provided two example call IDs. I will investigate this matter for you. To proceed, I may need to access more detailed logs or system information related to these calls. Rest assured, I will do my best to identify the cause of the issue and help you resolve it.
In the meantime, if you have any additional information or specific error messages that you've encountered, please share them as they may assist in the investigation.
I will follow up with you via the email provided (eeshita@gokwik.co) once I have more information or if I require further details. Thank you for bringing this to our attention, and we appreciate your patience while we look into this matter.