Hi, I'm experiencing an issue where the AI sometimes stops speaking mid-sentence without any interruptions and then either starts saying something else or repeats the same sentence. I've tried different TTS, STT, and AI models, but the issue persists. Also, could you suggest ways to improve the TTS (ElevenLabs/Azure) for better speech quality in Bulgarian?

Heyⓥ Thank you for creating the ticket! A member of our team will reach out to you shortly.

@ⓥ I'm sorry to hear you're experiencing interruptions with the AI's speech. This could be due to a number of factors, including network issues, bugs in the TTS engine, or misconfigurations in the voice API settings. To address the issue, I would recommend checking the following: 1. Ensure that your internet connection is stable. 2. Verify that there are no bugs in the TTS engine by checking for updates or patches. 3. Review the API settings, particularly the

numWordsToInterruptAssistant

and

maxDurationSeconds

parameters, to ensure they are set correctly for your use case. For improving TTS quality in Bulgarian using ElevenLabs or Azure, consider these tips: 1. Use high-quality audio inputs if you're providing training data for custom voices. 2. Experiment with different voice models to find the one that best suits your needs. 3. Adjust speech parameters like speed, pitch, and volume for more natural-sounding speech. 4. If available, use advanced features like SSML (Speech Synthesis Markup Language) to fine-tune the speech output. 5. Provide feedback to the TTS provider for language-specific improvements. If you'd like, I can assist you in adjusting the

numWordsToInterruptAssistant

and

maxDurationSeconds

settings. Could you please provide the current values you're using for these parameters, or let me know if you'd like to set them to their default values?

Hey @ⓥ To help track down this issue, could you share: - The call ID - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help me figure out what went wrong!