Call Diverting setup to a VAPI Agent
# support
f
Can i setup call diverting to a vapi agent such a way that if someone calls my number it divert it to a VAPI Agent i have ? Thanks
a
Heyflake9 Thank you for creating the ticket! A member of our team will reach out to you shortly.
v
@flake9 Absolutely, you can set up call forwarding to a VAPI agent. To do this, you would use the
forwardingPhoneNumbers
attribute to specify the number of the VAPI agent you want to forward calls to. If you have the number ready, I can assist you with the setup process. Could you please provide the phone number of the VAPI agent you wish to forward calls to?
You can continue this conversation by mentioning me in the message.
f
@Shubham Bajaj
s
@flake9 Indeed, the concept is feasible, however, for technical programming, it is advisable to consult with your telephony provider. They will be able to offer you more informed guidance regarding the available options and alternatives to achieve your objectives.
f
okay thanks What if i do that and set the call forward number to the same numer, will it keep diverting and fall in a loop ?
s
Yes it will keep forwarding and will create an loop and eventually call will hangup.
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