VAPI not working for the past 10 minutes
# support
d
When I dial0in I am receiving application error message
a
HeyDhina Thank you for creating the ticket! A member of our team will reach out to you shortly.
l
Same for me, looks like there is an API issue - https://status.vapi.ai/
v
@Dhina I'm sorry to hear that you're experiencing issues with the dial-in service. To assist you better, could you please provide me with the exact error message you're seeing? This will help me understand the problem and guide you towards a solution.
You can continue this conversation by mentioning me in the message.
d
When I press the button to test my prompt for Voice AI, it does nothing except look as if it is going to connect. I also could not login for about 10 minutes but I am in now and the voice ai is not working yet.
v
@Dwayne It sounds like there might be a temporary service disruption affecting the Voice AI functionality. Since you mentioned that there is an API issue reported on the status page, the best course of action would be to monitor that page for updates on the situation. In the meantime, if you haven't done so already, you could try the following steps to see if they resolve the issue: 1. Refresh your browser or restart the application you're using. 2. Clear your browser cache or try accessing the service using a different browser or incognito mode. 3. Ensure that your internet connection is stable. If the problem persists and there are no updates on the status page indicating a resolution, please reach out to support for further assistance. They will be able to provide more detailed information and help troubleshoot the issue.
d
The problem continues
s
@Dhina @Dwayne @Lee I will let you know once its fixed.
d
Thank you Shubham 👍
d
Call IDs f413e71d-aca8-4053-8d35-81c91c9116b1, 84507dd9-92ab-45ff-97da-79b9f0423419, e498c21c-05ed-4a7d-b798-6de524fc9206, 9f64dfd8-dc62-43a5-88fc-0fc1b384f180. I can give you many more
s
@Dwayne @Dhina @Lee can you guys try now and let me know how it goes for you guys.
d
working perfectly again thanks Shubham 💯
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