@Dwayne
It sounds like there might be a temporary service disruption affecting the Voice AI functionality. Since you mentioned that there is an API issue reported on the status page, the best course of action would be to monitor that page for updates on the situation.
In the meantime, if you haven't done so already, you could try the following steps to see if they resolve the issue:
1. Refresh your browser or restart the application you're using.
2. Clear your browser cache or try accessing the service using a different browser or incognito mode.
3. Ensure that your internet connection is stable.
If the problem persists and there are no updates on the status page indicating a resolution, please reach out to support for further assistance. They will be able to provide more detailed information and help troubleshoot the issue.