Not porting number to Vapi
# support
s
I was wondering if pointing the number to the assistant can be done via Twilio rather than porting the number to Vapi.
a
Heysmoothie Thank you for creating the ticket! A member of our team will reach out to you shortly.
v
message has been deleted
@smoothie Absolutely! You can integrate your Twilio number with VAPI services without porting it. You can use the
/phone-numbers/import
endpoint to verify your number with Twilio credentials and configure it to work with VAPI. This way, you can keep your number with Twilio and still use VAPI's functionalities. If you need assistance with the process or have any other questions, feel free to ask!
You can continue this conversation by mentioning me in the message.
s
@Vapi am I able to do all that on UI?
v
@smoothie Yes, you can manage the integration of your Twilio number with VAPI through the user interface (UI). Typically, the UI will have sections where you can enter your Twilio credentials, configure call settings, and set up call flows. If you need any guidance through the UI or have specific questions about the process, please let me know, and I'll be happy to assist you further!
s
@Vapi what if I don't want to provide my whole Twillio credential
v
@smoothie If you're concerned about providing your full Twilio credentials, you can use Twilio's capability to create API keys specifically for this purpose. This way, you can generate a new API key with restricted permissions that you can use with VAPI. This key will allow you to authenticate your requests without exposing your primary Twilio account credentials. Would you like to proceed with generating a restricted API key from Twilio, or do you need further assistance with another method?
s
@smoothie It is possible to accomplish this without importing the phone number to VAPI. Twilio will send a request to your server URL, after which you will need to forward the calls to the VAPI API. Ref: https://github.com/VapiAI/advanced-concepts-phone-call-provider-bypass