Need Help in recovering my assistant
# supporth
HennieVee
01/31/2025, 5:54 PMsomething happenned and the entire system prompt is gone, can you help me to recoever it? Was working fine a couple of hours ago.
the only thing I have been doing is adding te transfercall configuration via make.com using the patch assistant api, could that have cleared it out? Assitant ID ce2aaba7-1cd3-4cf0-8e97-2ac69298256c
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Atlas
01/31/2025, 5:54 PMHeyHennieVee Thank you for creating the ticket! A member of our team will reach out to you shortly.
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Vapi
01/31/2025, 5:57 PM@HennieVee
I'm sorry to hear that you're experiencing issues with the system prompt disappearing. It's possible that the changes made through the patch assistant API could have affected the system prompt, especially if the configuration was not applied correctly.
To recover the system prompt, you would typically need to revert to a previous version of the assistant configuration that contained the desired prompt, or reapply the correct configuration if you have a backup or version control in place.
If you have a backup of the system prompt or the configuration data, you can reapply it using the appropriate API call. If you don't have a backup, you may need to recreate the system prompt from scratch.
If you need assistance with the API call to patch the assistant or to check the current configuration, please provide me with the necessary details, and I'll be happy to guide you through the process. If you're unsure about the next steps or need more detailed support, please ask support for more info on this.
Vapi
01/31/2025, 5:57 PMYou can continue this conversation by mentioning me in the message.
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HennieVee
01/31/2025, 5:59 PMDoes Vapi not have version history that can be recovered?
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Alejo
01/31/2025, 6:11 PM@Sahil @Shubham Bajaj
Alejo
01/31/2025, 6:11 PMThey do not. I'll add it to feature requests
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HennieVee
01/31/2025, 6:25 PMok thx
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Mason | Building KOI
01/31/2025, 7:52 PMalso unlikely but this has happened to me before and a ctrl shift r hard reset of the browser fixed it but this was months ago
Mason | Building KOI
01/31/2025, 7:52 PMdoesn't sound like this is your problem though
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HennieVee
01/31/2025, 8:33 PMwas able to extract it from the webhooks, so that saved me 😉
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Mason | Building KOI
01/31/2025, 8:34 PMnice!
Mason | Building KOI
01/31/2025, 8:35 PMmark resolved if you can
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Shubham Bajaj
02/01/2025, 6:45 AM@HennieVee It appears that you have updated the model properties of the assistant, which are of a nested type. Due to the second-level nesting, the patch does not verify properties such as the system prompt temperature, resulting in the overwriting of all remaining properties. I can retrieve your prompt and will send it to you via direct message.
Shubham Bajaj
02/01/2025, 6:45 AMcc: @Alejo @Mason | Building KOI