Knowledge-base files showing as none
# support
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@ashank96 Hello! How can I assist you with VAPI today? If you have any questions or need support with voice development, feel free to ask!
You can continue this conversation by mentioning me in the message.
s
@ashank96 We have migrated from Canonical to Trieve, so you have to attach the Knowledge base using API, you can learn more about it from here https://docs.vapi.ai/knowledgebase
g
Hello! I made a video showing how to fix this issue:

https://youtu.be/DI1j6lTE8Q0

I hope it helps and you are able to fix it quickly
a
Ok. But, what about backward compatibility ? Also there was no notification over mail on the same.
s
@ashank96 We informed about this a month ago, and last week we notified you via email and dashboard that we will stop supporting the old KB provider.
@ashank96 Kindly take a moment to view this brief 10-minute video, which will guide you in setting up a Knowledge Base independently: https://www.loom.com/share/9986c175aef146f9b85631414d5e1d67?sid=71983154-6216-477d-b79a-d6e890002a73. Additionally, you may utilize this tool: https://dub.sh/4GefClE to expedite the Knowledge Base setup process.
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