Make rss feed yields no response
# support
a
I've created a tool that is supposed to pull news items from an RSS feed and pass it to my bot, but it says that it gets "no response". It looks like it is sending data, but I don't know how to verify that. https://cdn.discordapp.com/attachments/1336787403456778273/1336787403783802890/makehelp.png?ex=67a513c9&is=67a3c249&hm=4e39a3fb7b0bb5b61212eafdc0ded98e8e38f43d9966de0afe4490506d5d7faf&
v
@anubis71 It sounds like you might need to check a few things to ensure your tool is functioning correctly. Here are some steps you can take to troubleshoot the issue: 1. **Check Server Configuration**: Ensure that the server URL is correctly set up in your tool's configuration. If you've recently changed your server endpoint, you'll need to update this in your tool settings. 2. **Verify Network Connectivity**: Make sure that your server is accessible from the location where the tool is running. Network issues could prevent the tool from reaching the server. 3. **Inspect API Endpoint**: Confirm that the API endpoint on your server that handles the RSS feed is operational and correctly processing requests. 4. **Review Logs**: Check the server logs for any errors or warnings that might indicate what's going wrong when the tool tries to fetch the news items. 5. **Test Manually**: Try to manually access the RSS feed URL or the API endpoint from a browser or using a tool like
curl
to see if the response is as expected. 6. **Check Response Handling**: Ensure that your bot is correctly handling the response from the tool. There might be an issue with how the response is parsed or processed. If you need to update the server URL in your tool's configuration, please provide me with the new endpoint, and I can assist you with that. If you're still having trouble after these steps, please ask support for more info on this.
You can continue this conversation by mentioning me in the message.
a
how can I do number 6?
s
Hey @anubis71 To help track down this issue, could you share: - The call ID - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help me figure out what went wrong!