AI won't respond until the client asks a couple of...
# support
g
My agent waits for the user to talk before introducing himself. This sometimes works but most of the times it takes a couple of user hello's before the AI starts talking How can I optimize this to work properly?
s
Hey @GWD1983 To help track down this issue, could you share: - The call ID - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help me figure out what went wrong!
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