"Exiting meeting because room was deleted"
# support
g
I am getting this error after finishing any call: "Exiting meeting because room was deleted". It also happens that it is not storing any relevant information in the log section. Here's an ID to work with but I have plenty of them: 7d11f120-4f9d-41f0-aa7f-313be6daf6fb. Thanks! https://cdn.discordapp.com/attachments/1337162299621900359/1337162299944734761/Screenshot_2025-02-06_135527.png?ex=67a670ef&is=67a51f6f&hm=965948f7dd2c946ba46f6b0dc7192f41a960bf0db953e15338d14fc72ca08aac&
Initiates the call and ends by silence.
I tried with different providers (because of openAI down last night) and the same thing happens, as well as from HTTP from n8n.
s
@Gerónimo The actual reason for call termination was
assistant-said-end-call-phrase
, just remove those phrases from your assistant and then things will work pretty smooth.
@Ale can you ping to me #1211483291191083018 ticket.
u
my ai speaks good but when transferring call it gives me error meeting because room was detected
s
@$putin You cannot do phone call transfers on web call. If you do phone call transfers on web call then it won't work.
u
Yes that’s what I did but I keep getting this error
s
@$putin You cannot do phone call transfers on web call. If you do phone call transfers on web call then it will hangup the result as an expected outcome.
u
So what do I do then?
s
Use phone calls instead of web calls to use transfer calls functionality.
u
U mean I Must use twilio/vonage?
c
Yes, you will need to use twilio and vonage
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