Knowledge Base Option Feature Not Working
# supportd
Dwayne
02/06/2025, 9:19 PMWhen I select knowledge base, the files I have uploaded are not available. Please advise
d
Dwayne
02/06/2025, 9:26 PMI will do now, thanks 👍
g
geramalagon
02/06/2025, 9:27 PMI am happy to help
d
Dwayne
02/06/2025, 9:45 PMThanks geramalagon, that was helpful
Dwayne
02/06/2025, 10:42 PM@geramalagon Why did I not need this before now? All the files have showed up in knowledge base feature
g
geramalagon
02/06/2025, 10:58 PMVAPI made some changes to their knowledge base that went effective in the last day or two.
Now this is the way to do manage knowledge bases untill they launch the new dashboard
d
Dwayne
02/07/2025, 1:54 PMWhen they launch a new dashboard we will no longer need to do this? If yes, when is the expected new dashboard launch? Thanks
Dwayne
02/07/2025, 2:02 PMsend me the link please asap. 👍
Dwayne
02/07/2025, 3:35 PMDo you all offer someone who we can pay to work with VAPI Knowledge Base API since you guys no longer support the knowledge Base feature?
g
geramalagon
02/07/2025, 4:03 PMI sent you a message
d
Dwayne
02/07/2025, 4:16 PMWhere do I find this message @geramalagon ?
g
geramalagon
02/07/2025, 4:17 PMCheck your direct messages
s
Shubham Bajaj
02/07/2025, 4:41 PM@Dwayne We support the KB feature, it's just that for temporary basis we are not supporting creating knowledge base using UI. You can watch this quick 10min video and setup the KB by yourself https://www.loom.com/share/9986c175aef146f9b85631414d5e1d67?sid=3fcee1f6-9157-4641-a1c3-06a99b80ca3a
d
Dwayne
02/07/2025, 6:45 PMYes I saw this thanks, it was hard to understand. I may try again and see. Thanks
4 Views