Voice Denoising
# support
r
Hi, another separate ticket. Is there any way how to denoise the sound, so that the voice is isolated and clear for deepgram? I tried calling in my class with the denoise feauture on, but it's still shit. Is there any way how to send voice from Twilio to denoiser and then to Vapi my self? Maybe trough SIP somehow, I don't really now, but transcription in Czech isn't the best when there is silence around, when in a noisy place it's just bad. Haven't tried it in car, but I assume that that's gonna be very similar? Do you have any recommendations on this please?
Just to be clear, I do have "backgroundDenoisingEnabled": true, in my code rn.
@Shubham Bajaj
s
@Radim Kopp To help track down this issue, could you share the call ID.
r
749f5f5f-d6b8-4ee8-98a3-fa4ac7940ea5
It's queit, the denosing kinda works, but I need to somehow pump the voice up. I was talking very close to the phone and felt like I was shouting
I switched to Azure, seems to take Czech better then the Deepgram. But still, if there are any 3rd party real-time denoisers that I could integrate, it could be helpful.
c
Unfortuntaely, not right now. But, we will add it in Q2
r
and can't I take phonecalls and you put a another module before the voice goes into vapi?
c
Telnyx has this feature in-built, like you can use them and enable the denoiser on their end and connect with us. Which will solve the issue most likely.
r
Thanks for recommending, will look into telnyx, however I would love to stay with Twilio.
c
Sounds, good.
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