Trieve Knowledge Base Migration Not Working
# supportj
Jeff
02/08/2025, 5:29 PMHi, I have followed [this step-by-step guide](https://docs.vapi.ai/knowledgebase) to create a knowledge base with Trieve and attach it to an assistant. Unfortunately, my assistant still is not able to access the knowledge base.
Here are the details:
- Assistant ID: 6652ac01-3b80-4c3f-9f1f-b01d1ea4b527
- knowledgeBaseId: b802721e-c150-4a7c-9cc9-0831a0723a39
- Organization ID: 6ff55087-48b0-4037-a2aa-d4984d63ea98
Process:
- The first time I tried following this guide, I had a Trieve API key configured with my Trieve account -> didn't work
- The second time I tried, I removed the Trieve API key from my Provider Credentials section to use the Vapi native approach -> still didn't work
- If I try to add an API key to the Trieve section now, I get the following error: Cannot read properties of null (getting source token)
This is currently impacting our produciton assistants, so urgent help is needed! Thanks
s
Sahil
02/08/2025, 6:58 PMCan you send me the call_id?
j
Jeff
02/08/2025, 7:03 PM@Sahil Here is a call id: d51f8784-2323-4a5a-bfe7-0cba0de2de12
Jeff
02/08/2025, 7:12 PMDo you need anything else from our end @Sahil ?
Jeff
02/08/2025, 8:25 PM@Sahil Here are two more extended examples in case helpful:
- 4e6789ff-997d-420c-9103-c513673eccfa
- 005554bb-0a3f-4710-9196-2c6fba8e1353
s
Sahil
02/09/2025, 5:36 AMSet the "scoreThreshold": 0.7, to 0
Sahil
02/09/2025, 5:36 AMit will work like scoreThreshold is pretty high score
j
Jeff
02/09/2025, 4:23 PMThanks @User, do you know the default value used if we don't specify a scoreThreshold?
Jeff
02/09/2025, 4:30 PMAlso, do you know why I get the Cannot read properties of null (getting source token) if I try to add the Trieve key in my provider credentials section?
c
Chiranjeet Mishra
02/10/2025, 4:12 AMThe default scoreThreshold is 0.7, and the issue related to getting the source token should be fixed. Can you try logging out and retrying it?