Voice Agent Doesn't Seem To Be Referencing Knowled...
# support
g
Used the script to upload a new knowledge base via trieve, but my bot doesn't seem to be using it (just hallucinates date when I ask it anything related to the knowledge base). Any troubleshooting tips? Also if I want to rename the knowledge base, I have to do that via API now? Same for deleting? https://cdn.discordapp.com/attachments/1338298709980745748/1338298710148255764/image.png?ex=67aa934c&is=67a941cc&hm=b711180947d672183900699c2c7e5bea321d7afe2ef9e276eae7528fe6c49f09&
s
Hey @ghughes13, can you send me call_id?
g
@Sahil
498612e9-5110-4cd2-8ee7-09fea455322b
6a99208e-5656-4100-841f-5409a7992e43
s
Hi @ghughes13 was this issue solved? Currently having a similar one and was just wondering if it's an error on VAPI's end or we did something wrong with how we uploaded our files. Thanks!
c
Hey, we will be having an Office Hour in 20 minutes. Can you hop in and get your query resolved during it?
f
Hi @ghughes13 and @sj , how did you go resolving this? We are having the same issue and trying to understand how this is happening and how we can fix!
g
I have not been able to. Let me know if you figure it out @User
Hold fuck I got it working
Will make video tutorial
f
Haha! Please share in here, I am curious to know if we are having the same issue. I've been on this for weeks!
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